Cumulative av costsK mile

Av cos t

180 160 140 120 100 80 60

Av cos t

180 160 140 120 100 80 60

"" o o

- 1tr

□ Hartech

O Private

1 1 1 1 1 1 1 mi

Age from 22 to 9 years old

Age from 22 to 9 years old

After analysing all the statistics and invoices and trying to make adjustments and allowances for all the anomalies mentioned, the final charges for non-Hartech cars have been set at between about 15% and 40% more than for Hartech sales cars (depending upon the age and model in question).

The analysis also investigated the costs for different models, revealing that the least expensive to run were the 924, 924S and 944 range. Next came the 944S, 944S2, 968 and 993.

The 944 Turbo, while very reliable, is more expensive to work on, resulting in slightly increased charges that do not reflect less reliability.

The 911 3.2 is next (due largely to their older age and design) while the C2 & C4 are the most expensive, mainly due to the additional service time involvement which increases most engine related repair times compared to other models.

The types of service and MOT etc and the intervals between them that we have accounted for in the scheme free of all charges are listed in the following chart. By

selecting the annual mileage first, the type and frequency is then indicated.

Mileage and service interval chart

Months

6K

12K

18K

24K

MOT

3

A

4

A

6

A

B

8

B

9

A

12

B

B

A

C

1

15

A

16

C

18

A

B

20

A

21

A

24

B

C

B

C

1

27

A

28

A

30

A

B

32

C

33

A

36

C

B

A

C

1

39

A

40

B

42

A

B

44

A

45

A

48

B

C

C

C

1

51

A

52

A

54

A

B

56

B

57

A

60

B

B

A

C

1

monthly fee are likely to be for parts that will improve the quality and long-term value of the car anyway. Many other sales outlets and schemes claim all sorts of benefits, but -if you read into them carefully - you will find that most have get out clauses or limits that provide the potential to cover very little indeed. This problem is one of the biggest difficulties for prospective buyers who can read all sorts of possibly conflicting stories and be subjected to different competitors sales talk (to secure your business), all of which often leaves you wondering what and whom to trust.

We back up our claims with this scheme, because we know that our claims are true and our plan is unbeatable, but for those sceptical potential customers, who are still unsure, perhaps you should consider that only we have put our money where our mouth is by offering this Lifetime Maintenance Plan to all our customers.

We also openly publish all our terms and conditions (and no small print) so they are in black and white and they bind us absolutely. Ask yourself if any one else is backing up their reasons for buying from them or using them for services and repairs with such a confident, low cost personal scheme.

These figures have been generated from cars that we have fully serviced etc, so that is why, we include the full cost of all the servicing (including all the service parts, oils filters etc) and the annual MOT as well - to ensure that the same care and attention is always applied to cars on our scheme and the resulting reliability is as good.

When a car is being serviced elsewhere, it must be very difficult for the owner to know whether a job being recommended really is necessary or not, or if the advice is motivated to increase business.

Although we only ever advise what we honestly believe to Of course all this (and the Lifetime Maintenance Plan) are be in the customers best interests - with this new scheme -only relevant to those who cannot (or are disinclined to) the customer will KNOW that we would hardly be likely carry out the service, repair and remedial work (or some of to recommend something that costs us money unless we it) themselves. Such owners are particularly vulnerable really believe that in the long run both we and the because practical home mechanics can at least reduce the customer will save money overall by completing essential cost of a badly bought car or sudden expensive failures by work at the right time. We would also be stupid to ignore doing the repair themselves. something that will cost us more to repair if we leave it too long.

Owners that have to rely on garages and specialists can both buy a bad car and select a poor repair workshop - the So while it would be against our interests to combination of which can cost a small fortune. recommend anything that is not necessary it would also be against our interests to put off anything that will Our plan is designed for such owners and enables a low eventually cost more to fix. This - for the first time -monthly budgeted figure to cover most costs including the puts both the customer and us, in the same boat, both unexpected disaster - which puts off many potential seeking the least expensive way to achieve the best owners in this category. The only additional costs to the reliability possible.

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